Have we ever told you how much we love our roommate?

Our roommate Nic (facebook) really outdid himself with this Christmas photo that he worked his magic on. It’s the final (and best) photo in a 3-part series that was aimed at adding a little more ‘flavor’ to the Santa Claus of old by suggesting new ways that he could become more awesome this year.

This photo in particular took him an entire night to set up. You can’t really tell, but the stuffed animals are hung from his ceiling with fishing line, he’s holding on tosome ribbon that he bought and he’s riding on his bed whose blankets are rolled up to look like bags of presents. Amazing.

Just when you thought that it couldn’t get any better, here’s the caption that he added to the photo:

DEAR SANTA

I HAV SUM IDEAHS FOR YOU TOO MAKE YOU AWSOME IN TWENTY ONE SENTUREE USA

3. RAINDEER = OUT!

BIG DOGS AND LITLE PONEYS = IN!

Yep, this is why we love our roomie.

The first long run of our San Francisco Marathon training

This has been our first official week of training for the San Francisco Marathon that we’re running on July 26, which also means that today (Saturday) was the first ‘long run’ that Stephanie and I had to knock out together. You see, when you’re training for a marathon you pretty much run some lighter, high-speed runs during the week (we ran all 3-milers this week) and you then put your legs to the test and get them prepped for some serious pavement pounding by running the higher distance ‘long runs’ on Saturdays. You then finish up the week with an hour of cross-training on Sunday, which means that you get some type of workout in that’s not running. These workouts are usually something like riding a bike, playing basketball or even walking.

This week seemed to go pretty smooth as we were both already running on a regular basis, but just like our training program says, “This might seem easy now, but enjoy your rest now because you’ll be wishing you had it in a few weeks“. I guess that I should take their advice and just be happy with the fact that I’m not really killing myself yet and get mentally prepared for the week where we’re supposed to run 40 miles. Whoa.

Today we knocked out a 6 mile run (see the route above or here online) pretty easily and even though I have a little faster pace than Stephanie, we have decided that we’re both going to do this entire San Francisco Marathon (both training and the marathon itself) together. I’ll tell you what, it’s pretty awesome that I have an amazing fiancee’ like Stephanie that enjoys fitness, being healthy and staying competitive. It really makes me happy to know that we’re going to run this whole thing together and I have a feeling that this is just going to be just the first of many marathons and other races that we ‘re going to be running together. Yeah, that makes me really, really happy.

One of the highlights of the run today was that fact that a bird pooped on Stephanie’s shoulder literally 2 blocks from where we started our run. She freaked out a little bit when it happened, but after mile 2 or so she was pretty cool with it. Hey, if we’re going to be marathon runners we have to get used to being subjected to the elements, right? Even if the elements happen to be bird poo that lands on your shoulder. :)


If you see the bird that did this, please let us know

After we finished up running today we wanted to give a quick video update of our progress, which we are going to do at least once a week. Check out the video below or over here on YouTube to get the scoop. Also, if you’ve ever ran a marathon or plan on running one soon, feel free to leave us some tips in the comments below.

Huh, how *do* they make decaf coffee?


View Larger Map
The path that Stephanie and I walk every Saturday morning

As Stephanie and I were doing our weekly Saturday morning walk down to Whole Foods and Peets Coffee to grab some breakfast (see the path on Google Maps), we somehow got on the subject of how decaf coffee is made. You see, a while back I decided to cut out the caffeine from my diet due to the fact that it was making me feel even more wired than I am normally, not to mention that I was beginning to feel like I had to have coffee, a Mountain Dew or some type of boost during the day to make it through. I don’t like to feel like I’m addicted to stuff, so I simply cut it out of my routine. It wasn’t easy, but it somehow worked.

Anyways, Stephanie still loves her caffeine kick, so when we go to Peet’s Coffee during our walk on Saturdays I either pass on getting a drink or I grab a decaf version of whatever she ends up getting (which this morning was a vanilla latte). Well, as I was ordering my decaf version (Stephanie calls it the ‘grandpa’ version), I asked Stephanie how decaf coffee beans were different from regular coffee beans. She had no clue what the difference was, so I asked the guy who was making our drinks. To my surprise, he didn’t have an answer for me, either, which I thought was interesting.

When we got home I jumped on The Wikipedia so that I could find the answer that I was looking for. As usual, Wikipedia didn’t fail me and within a matter of seconds I was reading all about Decaffeination. Here’s a summary of what I found out:

Decaffeination is the act of removing caffeine from coffee beans, mate, cocoa, tea leaves and other caffeine-containing materials. (While caffeine-free soft drinks are occasionally referred to as “decaffeinated,” some are better termed “uncaffeinated”: prepared via simply omitting caffeine from production.)

In the case of coffee, various methods can be used. The process is usually performed on unroasted (green) beans, and starts with steaming of the beans. They are then rinsed in solvent that contains as much of the chemical composition of coffee as possible without also containing the caffeine in a soluble form. The process is repeated anywhere from 8 to 12 times until it meets either the international standard of having removed 97% of the caffeine in the beans or the EU standard of having the beans 99.9% caffeine free by mass. Coffee contains over 400 chemicals important to the taste and aroma of the final drink; this effectively means that no physical process or chemical reaction will remove only caffeine while leaving the other chemicals at their original concentrations.

Interesting, eh? I also found out that in 2004 there was a new type of Coffea Arabica coffee bean found in Ethiopia that contains about half the caffeine as the normal stuff.

Also, if you happen to be curious about the caffeine content of different types of drinks, check out this handy-dandy chart that I found. The most interesting thing that I noticed was that a Red Bull contains 80mg of caffeine, while a Grande Starbucks coffee has an incredible 330mg of caffeine! Yeah, that’s a lot.

Wedding Wednesday: The rehearsal dinner, hotel stuff and some honeymoon chit-chat


Cheers to another awesome Wedding Wednesday!

We had yet another awesome Wedding Wednesday here in Palo Alto tonight and this week’s topics were as follows:

So, those are some of the highlights of tonight’s Wedding Wednesday, any suggestions, comments and advice on any of this would be much appreciated. I mean, we’re pretty new at this…

Nothin’ wakes you up like a run in the morning — dominating the Juana Run 8k

One of our 50 goals for 2009 is to run more street races (and one is to run a marathon before we’re married) and like we posted a couple weeks ago, a huge first step to achieve this particular goal was registering for the Juana Run 8k (~5 miles) here in beautiful Palo Alto, CA.

Well, we ran the 8k bright and and early this morning and had a lot of fun doing it. Also, we both surprised ourselves in how well we finished. Stephanie was hoping to finish under 40 minutes, which she pulled off easy by crossing the finish line just under 37 minutes. That’s under 7:30 minute miles, which is awesome! Me, on the other hand, I somehow finished with the clock ticking just over 30 minutes, which means that I ran basically 6:00 minute miles for the entire thing. Not sure how I did that, but God somehow put it in me to kick these legs fast enough and long enough to do it. Wow.

It’s been a while since I’ve posted a video, so I decided to put a little somethin’ sometin’ together — you can watch it below or over on YouTube.

Mark one off the 50 Goals For 2009 list — we’re running an 8k!

Hot on the heels of posting our 50 Goals For 2009 yesterday it looks like we can already strike one off. As I was looking though the Palo Alto Weekly yesterday on the drive home from eating lunch, I noticed an ad for an 8k road race called Juana Run? that was taking place in a couple weeks. I showed Stephanie the ad and told her that we should run it as I tore it out of the paper.

Well, I get home today after work and Stephanie tells me that she just registered us both for it, which is probably why I found this in my Inbox:

So…I guess that pretty much takes care of #35, or it at least gives us a good start. :)

p.s. According to last year’s race results, Stephanie needs to run, on average, right around a 7 minute mile pace to get in the top 25 for her age group. I would have to run sub 6 minute miles…yeah, not gonna happen.

1800Flowers pretty much sucks, but UPS rules. A near Valentine’s Day fail.

Usually this blog is all about happy, exciting and all around warm ‘n fuzzy stuff and I’m not one to openly complain, but after narrowly escaping a Valentine’s Day disaster yesterday I thought that I would talk about a not-so awesome experience that I had with 1800Flowers.com. It almost got ugly.

Background of the Situation
A few days ago I had made a note to get Stephanie a present for Valentine’s Day and I decided to get her some flowers, which I thought was a pretty solid choice. Now, I work up in San Francisco and Stephanie works in Palo Alto, so I don’t really have a way to get her flowers from Palo Alto during the week, so I decided to check out 1800Flowers.com. I figured that I could order her some flowers from there and have them delivered to her school on Friday, which would be the day before Valentine’s Day. It would be a great way for her to start her Friday, would brighten up her day and would be a romantically wonderful way to kick of the extended Valentine’s Day weekend. I found the perfect flowers to send (see pic below), made the order and even found a 15% coupon code — boo yah! The total for the flowers was a little over $40 including shipping.


Beautiful flowers for a beautiful fiancee’…perfect.

As a special touch I added a poem to the card that would be sent with the delivery and I had to get pretty creative considering that they only allow you to use 250 characters. Here’s what I came up with:

ROSES ARE RED, VIOLETS ARE BLUE, GETTING FLOWERS IS MUCH BETTER THAN CLEANING UP POO. I REALLY LOVE YOU, YOU REALLY LOVE ME, PLEASE TELL YOUR KIDS THAT ONLY BOYS STAND UP TO PEE. I LOVE YOU, BABY! -YOUR FIANCE’

Oh, I even got a UPS tracking number so that I could see when it was delivered to Stephanie’s school. In my mind, this was going to go off without a hitch. I mean, the Internet always works, right?

Wrong.

The Valentine’s Day Exception
For once in my life I was actually thinking ahead, I had the flowers orders by Wednesday night and they were scheduled to be delivered bright and early on Friday morning to Stephanie’s school. Stephanie had no clue that the flowers were on their way and the plan was shaping up perfectly. I could already see it all playing out in my head:

  1. Stephanie would get to work in the morning and would suspect nothing
  2. A few minutes after the class kicked off there would be a knock at her classroom door — it seems that there’s a package for her (and they think it’s flowers!)
  3. She’d excitedly go and see what was delivered, while the rest of the teachers at her school wished that they had been sent some flowers, too
  4. The flowers would be opened and soon after I would receive a text from Stephanie saying how much she loves them (and how much she loves me)
  5. KA-BAMM! The Valentine’s Day weekend gets kicked off with a bang — nice work all around and big points for the fiance’

Like I said, this all was playing out in my head at the time. What can I say, it’s how I roll.

With all of this in my head I rolled into workout on Friday morning in San Francisco and was hoping that by the time I was finished there would be an ‘I got your flowers, baby!!!’ text waiting for me on my phone. Well, to my disappointment there was no such message and as I headed into work I thought that maybe it was just going to be delivered later on in the morning. No big deal and no reason to worry.

But, as I jumped online and hit up the UPS tracking system something didn’t look right.

As opposed to the ‘Delivered’ or ‘Almost Delivered’ status that I expected to see, I saw the word ‘Exception’. It was mocking me and staring me in the face almost as a way to say ‘No delivery for you!’. As I rolled over the little question mark for more information it told me something like ‘If you see this, your stuff didn’t get delivered — see tracking below for more info’. I did just what it said and just when I thought that this couldn’t get any worse I saw this written in the delivery tracking:

This is when I started to worry, as I remembered seeing something over on the 1800Flowers.com site that said:

Do you deliver to schools?
For security reasons, many schools do not allow flower deliveries. If you place an order for delivery to a school, we can attempt the delivery however, we cannot guarantee the school will permit the florist to complete it.

Even though I saw this before I had the flowers delivered I thought that there would be no problems delivering to Stephanie’s school. It’s not that big, there are literally only like 20 teachers that work there and every single one of them knows who Stephanie is. I figured that as long as the UPS guy could find the school (which I mentioned specifically in the address), I assumed there would be no problems getting the flowers to her. Well, apparently I assumed wrong and something got screwed up. As I began thinking about what all could have went wrong and how my Valentine had ended up flowerless I figured that the only way to get to the bottom of it all was to jump on the phone and do it the old fashioned way. Yes, my friends, it was time to call up some customer service hotlines.

This is when it began to get pretty interesting and when I found out how 1800Flowers.com and UPS operate from a customer service standpoint. Keep on reading to see how each of them dealt with my Valentine’s Day delivery disaster.

Calling 1800Flowers.com – A Lost Cause
The time was getting to be around 11:30am or so and I figured that I should probably go straight to the source to see if I could get to the bottom of what had happened to Stephanie’s flowers. It only took me a few seconds to find a number to call for 1800Flowers customer support. In their help section they not only listed the phone number, but they also had a nice guide to let you know what numbers take you to where once you’re connected. I thought that this was a nice touch and is something that is super easy to add to any website.

For Customer Service, call 1-800-716-4851.

* Press 1 for assistance with using this website
* Press 2 to place a new order by phone
* Press 3 to check the status of an existing order. Please have your order confirmation number ready. (Note that the online order tracking form will always have the most up-to-date information).
* Press 4 if you do not know your order number or have any other questions regarding your order.

I had to press ‘4’ due to the fact that I had already erased all of the order confirmation emails that they sent me from both my laptop and my Blackberry to ensure that the surprise wasn’t accidentally ruined by leaving my email open. Not that Stephanie looks at my email all of the time, but we share laptops and we have the same type of Blackberry, so I can never be too careful. :)

I was quickly put on the phone with a nice woman who worked in their customer service department and I began to tell her about how my Valentine’s Day flowers weren’t delivered at my fiancee’s school and I had no clue why. She explained to me that a lot of times the flowers get denied by schools due to safety issues (allergies or terrorism?) and that if they get denied delivery then there’s nothing they can do about it. The woman also said that once a delivery of flowers was denied, they would be shipped back to wherever they came from, which I think is in Florida or something. This didn’t sit with me right for some reason and I continued to ask some questions to see what the deal was.

Me: So let me get this straight — if the flowers are denied delivery, then basically they get sent back to some warehouse and I have no way of getting them back even though I paid like $40 bucks for them?

1800Flowers Lady: Yep, that’s correct. Even if we could get them back to you, they’d be dead because the flowers don’t last more than a day or so when they’re shipped.

Me: Is there any way for them to be re-routed to my home address, which is a few miles from the school?

1800Flowers Lady: No, there’s no way to re-route them and like I said they’re already on their way back to our warehouse and there’s no way to change that.

Me: Hmmmm….that really sucks, doesn’t it? What if I repay the shipping, can you resend out the same thing to a new address? Any way to get another one sent out without me paying another $40 or $50 bucks? There just seems that there has to be a better way to handle this.

1800Flowers Lady: We clearly state that we hold no responsibility if a delivery gets denied — it’s on the website.

Me: Yeah, well, this really sucks…there’s no way to get a refund or to see where the package is at right now? Also, the flowers were being delivered with a vase — is there any way to get our hands on that even though the flowers will be dead?

1800Flowers Lady: No, there isn’t…can you hold for a second, please? I’m going to go talk to my manager about all of this.

[4-5 minutes on hold]

1800Flowers Lady: I’m sorry sir, like I said, there’s no way to re-route the flowers and we can not offer you a refund. However, my manager told me that we can offer 20% off if you’d like to order something new.

Me: Ummm…no thanks, I don’t want to order anything new and it wouldn’t be delivered the way (for Valentine’s Day) that I wanted it to be anyways. So, yeah, I guess that you’ve answered everything that I needed.

1800Flowers Lady: OK, is there anything else that I can help you with today, sir?

Me: Nope, that’s it — thanks for your help.

1800Flowers Lady: Have a great day sir and thanks for calling 1800Flowers.

[click]

At this point I was getting pretty upset and it was now my life’s mission to find these flowers any way that I could. I also started to wonder why someone at Stephanie’s school would ever deny delivery of flowers that were addressed to her. I just couldn’t see that happening.

So, when Stephanie called me around 1:45pm I had to ruin the surprise and tell her that I had tried to send her flowers, but for some reason someone at her school had denied their delivery around 9:45am earlier that morning. She said that there was no possible way that anyone would do that at her school — especially on Valentine’s Day. After we hung up she asked around and called me back to confirm that they would never deny delivery of flowers, so the school wasn’t the problem.

At this point this whole thing had almost become a big game and I was bound and determined to somehow get it all figured out. Since 1800Flowers offered no help at all and honestly had gotten me even more upset due to the way that they handled the situation, the only call that was left was to UPS to find out exactly what happened to the mysteriously missing Valentine’s Day flowers.

Calling UPS – The Pros Take Care of Business
After calling 1800Flowers and talking to Stephanie, UPS seemed like my only hope in recovering my current failed attempt at Valentine’s Day awesomeness. Before calling UPS I was thinking to myself, ‘UPS is like one of the biggest companies in the entire world and they are shipping like billions of packages a day, there’s no way that they’re going to be able to help me. Trying to get a real person on the phone to help me is probably going to be a complete waste of my time.‘. Man, was I way off.

When I called UPS I quickly made it through some voice-activated menu options and hit the standard ‘0’ button that almost always takes you to a real, live and talking human. I was put on hold for a few minutes and then a woman greeted me and asked how she could help me today. I told her all about the situation, how the package was denied delivery, how I’m not going to be able to get my money back and how I am going to feel like a complete Valentine’s Day failure if we can’t figure something out.

Her calm and cool response to all of my rambling was awesome:

Sir, we are always up for doing anything to help spread love around this world of ours and I’m sure that I can help you out — do you have your tracking number?

I gave her my tracking number, she looked it up and told me a little more detail on what had happened with the package and proceeded to apologize for the mix up, which admittedly felt pretty nice at this point. After her explanation I asked if there was any way to speak directly to the driver who was denied the delivery, expecting to be told no. But, to my pleasant surprise she said that there was a way to do it and after asking for my direct number she told me that the driver’s district manager would be calling me in no more than an hour to explain what had happened to the package.

‘Wow’, I thought, ‘this is what I’m talking about’. I told her thanks, hung up and looked at the clock. It was 2:45pm.

At 3:30pm I got a call from the district manager:

Me: Hello?

UPS District Manager: Hello, this is Carl from UPS. I hear that you need some help with a delivery that was denied this morning?

Me: Hey man, great to hear from you — do you have any details on what happened? Why was it denied? I talked to my fiancee’ and she said that no one at her school would ever deny the delivery of flowers, especially on Valentine’s Day. Where did it get denied from?

UPS District Manager: Our driver actually attempted to drop the package off at the hospital’s loading dock, which is right behind the school and they denied it because they do not accept personal deliveries.

Me: So it wasn’t delivered to the school?

UPS District Manager: No sir, it wasn’t and I’m not sure why, but we apologize for the inconvenience. What we can do is ship the package back out to you the first thing Monday morning free of charge or you can come pick it up at the warehouse today anytime after 5:30pm. The warehouse is in Menlo Park, which is about 7 miles away from the original drop-off location.

Me: Well, the Monday thing isn’t going to work, because the package is flowers and they’ll be dead by Monday. But, did you say that I can pick them up in Menlo Park? I was told that it was already being shipped back to Florida or something.

UPS District Manager:
It’s definitely not going back to Florida — it will be in Menlo Park in just a couple of hours if you want to come pick it up.

Me: Awesome! This will work and I’m so happy to hear that I can pick it up. How late is the UPS warehouse open?

UPS District Manager: Open until 9pm.

Me: Sweet — we’ll be there after 5:30pm then, thanks so much for your help and have a great weekend.

UPS District Manager: You too and thanks for using UPS.

So, as you can see, the package wasn’t a lost cause after all and Stephanie picked up her flowers after she got off work on Friday. It’s not as cool as her getting them delivered to her during school, but way better than not having them at all, wasting $40 and having a huge Valentine’s Day fail.


This looks much better…thanks UPS!

Thanks to UPS (and no thanks to 1800Flowers) my Valentine’s Day present was still delivered (picked up) and Stephanie absolutely loves it. Of course, the card that she got me with the Pugs on it is pretty sweet, too. I love how things just seem to work out sometimes, even if it takes 10 phone calls and half a workday for it to happen.


I think that these flowers were worth the hassle, don’t you? Cute Pugs…

Maybe in another post I’ll talk about ways that 1800Flowers could have sucked less in this situation, but it’s Saturday and time to actually celebrate Valentine’s Day so I’ll see you all a little later. Have an awesome weekend!

The story behind our amazing engagement photos (and why it’s good to talk to strangers)

So it all started at IKEA (we love IKEA)…no seriously, it really did start there. About a month or so ago Stephanie and I headed down the street to IKEA so that I could finally buy myself a desk and chair to work on. The couch just wasn’t cutting it anymore and I needed a place to get all of my ‘work away from work’ stuff done. That makes sense, right? It certainly makes sense to me.

OK, back to the story.

So, as Stephanie and I were goofing around on our way out of the last section of maze-like aisles, boxes of products, kids and couples that are always a staple at IKEA, a guy walked up and quickly asked us, ‘Hey, are you two getting married?’. He was an Asian-looking guy with lots of energy and some pretty wild spiked hair that was tamed only by the sunglasses that he had on the top of his head. He caught us both a little bit off guard as we both looked at each other and proceeded to mumble, ‘Well, yeah…actually we are.’ We asked him why he was asking and if he happened to overhear us talking about wedding plans, which he quickly dismissed by saying that we were simply a beautiful couple and he thought that we looked like we should be getting married sometime soon. We took this as a compliment and a really damn good guess and continued to ask him what he was doing randomly talking to complete strangers at IKEA — not that I thought there was anything wrong with that.

We soon found out that his name was Henry Sun and that he’s a guy who has a love for photography and would like to find ways to pursue it full time. This is why he was sneaking around IKEA looking for potential couples who could help him boost his portfolio. After hearing his explanation I have to admit that Henry sounded anything but legit, but with our incredibly optimistic outlooks Stephanie and I quickly decided to swap contact info with him in hopes that one day he might actually take some amazing engagement photos of us.

Well, nearly a month later Henry has invited us over for dinner twice (he’s an AMAZING cook), we have gone to a concert in SF together and last Saturday he took us out on a day-long engagement photo shoot adventure that was one of the most fun days Stephanie and I have ever had in California. In just a month Henry’s gone from being a random stranger with a question at IKEA to a really close and trusted friend. I guess you could say that being optimistic isn’t all that bad after all, eh?


We learned all about Henry the past month. This is him and his daughter, Caeshia.

Like I said, this past Saturday we finally headed out or an engagement photo shoot extravaganza, which resulted in Henry taking nearly 2,500 photos of me and Stephanie all around San Francisco and at Half Moon Bay. Some of the photos are so amazing I really don’t even know how to describe them. As we looked at them the next day I swear that sometimes I would look at the photos and have a hard time believing that it was really us that I was staring at. I guess that means he did a great job, right?

As Henry continues to process the 2,000+ photos, he finished up a couple of them so that we could add them to this blog and to Facebook as a teaser to what else is on the way. The two photos below are the ones that he gave us — I hope this gives you a taste of what the rest of them are like. Like I said, A-MA-ZING.


This was taken in front of a random graffiti wall in a not-so-great section of San Francisco. The people were actually really cool and a couple of them actually thanked me for choosing their neighborhood to shoot our photos in, which I thought was pretty cool.


This was taken at Half Moon Bay beach, which was absolutely freezing. It was the last shoot of the day and we got there right before the sun went down, which made for some really beautiful (and hot) photos. As you’d probably guess, Stephanie’s dad loves this one.

If you want to learn more about Henry’s amazing photo skillz, be sure to check out his website: {h}creatives — tell him Hup and Steph sent ya’. :)

An appointment at the jewelry store

Me and Stephanie have plans to stop by and see our girl Beverly at Gleim Jewelers tonight.

Can anybody guess why?

OK, I’ll give you a hint (scroll down)….

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More details coming soon. :)

We’ve Added You to Our Tree!

A couple of weeks ago, we asked a special favor of our friends and family. After putting up our Christmas tree we noticed that it was lacking just a little bit of personality. Sure we had all of the pretty ribbons, bows, and ornaments but we needed something to add that personal touch that makes a Christmas tree a “true” Christmas tree. Ryan, being the ingenuitive and creative mind that he is, decided that it would be a great idea to ask everyone to post some of their favorite pictures for us to add as special ornaments to our tree. We received a wonderful response from everyone and ended up with a wealth of fabulous pictures of friends and family to add to our tree.

We sat down last Saturday evening and put together our ornaments with construction paper, gluesticks, and ornament hooks. As Ryan and I envisioned, the pictures gave our tree just the right touch of love that it was missing. As promised, we made a video for you all to see our picture ornament hanging process and the beauty that you all have now had a part in adding to our tree. You can check out the video below or watch it over here on YouTube.

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